Shipping Policy

Last updated: December 06, 2025

Welcome to SyncPG Marketplace. This Shipping Policy explains how and when orders are processed, shipped, and delivered for products purchased from our marketplace vendors.

1. Order Processing Time

All orders placed through SyncPG Marketplace are processed directly by the respective vendors. Typical processing times are:

Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Methods

Vendors may use one or more of the following delivery partners depending on location:

The shipping method is chosen by the vendor and may vary based on availability and serviceability.

3. Estimated Delivery Time

Delivery timelines depend on the vendor's location and the delivery address:

4. Shipping Charges

Shipping charges are set by vendors and will be displayed during checkout. Some vendors may offer:

5. Order Tracking

Once a vendor ships your product, you will receive a tracking link or AWB number via:

6. Delayed or Failed Deliveries

If your order is delayed or not delivered due to logistical or vendor-related issues, please contact:

Email: support@syncpg.in
Support Portal: https://marketplace.syncpg.in/support

Our support team will coordinate with the vendor and courier partner to resolve the issue.

7. International Shipping

Currently, SyncPG Marketplace does not support international shipping. Orders can only be delivered within India.

8. Damaged or Missing Products

If the received product is damaged or missing items, please raise a ticket within 48 hours of delivery with:

9. Contact Us

For any shipping-related queries, reach out:

Email: support@syncpg.in
Website: https://marketplace.syncpg.in

Thank you for shopping with SyncPG Marketplace!